Love the shape and size. Photo quality is good. It’s my new favorite mug.Good item to gift. litlle costly. quality is good and received as promisedThis product came out just the way I pictured it. My 9 yr old was sad that he broke my other coffee mug so I had a better one made to let him know everything is ok. Had one made for him also to drink hot chocolate. We love it!I ordered two of these customized mugs with a logo and two different names on them. So cool.I was delighted how well they came out.They weren't too pricey and the mugs are sturdy and very cute. I chose the 15oz. and they are great for I will need them for.I must say I am a well pleased customer ?This mug was created for a small business owner with her logo on one side and web address on the other. The blue color I chose managed to match her logo and she's THRILLED. I need to contact the vendor to see if they offer bulk discounts, especially since their blue matches so very well!It was easy to add custom photo (caption was not necessary) using the online personalization process. The photo reproduction was perfect and positioned nicely on the mug. In addition, the 11 oz. cup is sturdy and of high quality. This item was presented as a gift to a close friend, and delivery time exceeded my expectations, especially considering it was a custom design. I received the mug just 6 days after ordering. Great purchase!The only thing my spouse asked to have for Christmas was a coffee mug, which I had no choice but to have it made it custom since I waited to long to order one from overseas == also it would have cost a lot more to get one from the UK.The mug is well made -- fits comfortably in the hand, it is light and sturdy, although I doubt it would survive being dropped but few mugs would survive. It has so far easily withstood a dozen or so hot washes in the dishwasher with no degradation of the artwork. The artwork is crisp and clear (I sent a transparent GIF that perhaps wasn't the highest quality possible, but the seller did an amazing job making it look fantastic -- don't know if they did any edits to the artwork.) It's my spouse's new favorite mug and it is used almost every day.It took exactly two weeks from the time of order to arrive, and I was a little worried it might not make it for Christmas morning but make it on time it did. Christmas was not ruined! LOL. It would have been fine if it came late -- maybe just a little disappointing, but I should have ordered one much sooner than I did, so no complaints here. The seller did Looking at the tracking history, the mug was shipped two days after ordering, so it was in transit for 12 days. Honestly, printing up a mug in two days and shipping it is really impressive.If we do end up breaking the mug accidentally, I will have no problem ordering another. Very pleased. :)I've given two of these as gifts. I put pictures of personal artwork on them. The pictures come out very clean and clear and the mugs seem super sturdy. Both times they were packaged well for shipping. AND they look better than I expected them to.